I have been impressed with how quickly we all became almost totally dependent on the internet during the pandemic. And how well network providers have adapted to that new reality!

But problems have occurred. How do they occur? Can they be avoided? What are they teaching us?

These questions were the subject of Next Practices Live with Mr. Shernon Osepa, Director, Caribbean Affairs and Development of the Internet Society (ISOC). People rave over Mr. Osepa’s knowledge and practical ideas. Previously he was the Manager for Regional Affairs for Latin America and Caribbean at ISOC, and was with ICANN before that. He’s an electrical engineer and studied Business at the University for Professional Studies in Eindhoven. He holds a Master Degree in Telecommunications Regulations & Policy from the University of the West Indies in Trinidad & Tobago.

Mr. Osepa talked about how internet traffic has changed with the pandemic, the architecture of the internet and how that is important to understanding network outages and slowdowns, what operators and regulators can do regarding network problems, and how community networks, private internets, and Internet Exchange Points (IXPs) factor into the slowdowns and outages.