Benchmarking Infrastructure Operations

A Training Course for Experienced Utility Professionals

Benchmarking Infrastructure Operations Training group including PURC members

We expect to next offer this program Summer or Fall 2022 – stay tuned for details and applications!
Gainesville, Florida
Course Calendar

How can utilities be benchmarked for efficiency? Which types of comparisons are valid and which are invalid, possibly leading to significant errors? This advanced infrastructure course answers these questions and more, as participants (experienced utility professionals) analyze the benefits, best practices, and pitfalls of benchmarking utilities. Join us!

Upon completion, you will be able to:

  • Understand why benchmarking is essential for improving the performance of infrastructure organizations
  • Analyze the implications of partial, limited, or incorrect information
  • Assess how information on trends in key performance indictors helps decision-makers
  • Understand how model specification and data outliers affect performance comparisons
  • Identify the strengths and limitations of alternative quantitative methodologies and how to communicate results

The course will be hosted on campus at the University of Florida – Warrington College of Business. Participants will be housed at a hotel adjacent to campus and participants will be able to easily walk over to the training facility.

Please note that participants are on their own for dinner each night, with the exception of a Welcome Reception Sunday evening and a Closing Awards Dinner Thursday night. There are a number of dining options within safe walking distance of the hotel.