Student Support at the Technology Assistance Center

Located in Heavener Hall 206 on the weekdays and Hough 237 on the weekends, our service provides the computer support that Warrington College of Business students need to access class websites, video lectures, and other technology-based resources.

TAC Staff

  • Nicole Goetz
    Chris Crouch
  • Keelyn Fife
    Keelyn Fife
  • Naomi Fils
    Naomi Fils
  • Jaime Holland
    Jaime Holland
  • Marley Johnson
    Marley Johnson
  • Jacob Kantor
    Jacob Kantor
  • Barry Kent
    Barry Kent
  • Selina Lin
    Selina Lin
  • John McGraw
    John McGraw
  • Jonathan Tibi
    Jonathan Tibi
  • Lauren Zhu
    Lauren Zhu

DMBTC/TAC Staff

  • Jeremy Burks
    Jeremy Burks
  • Danny Drost
    Danny Drost
  • Daniel Quiroz
    Daniel Quiroz

Resources

All students must review and adhere to UF’s Acceptable Use Policy and Computing Standards.

Warrington College of Business students must own a computer that meets minimum UF computing requirements and additional system requirements established by the College.

Warrington Laptop Recommendations

The Technology Assistance Center has negotiated an excellent package on laptops. Dell offers competitive pricing, an on site 3 year – next business day warranty, excellent customer service and dependable, reliable machines.

If you choose to explore other purchasing options, please pay careful attention to the Warrington computer requirements. Look for comparable features that are included in the Warrington laptops, such as the extended warranty, plus all required software and hardware.

Purchasing
The University of Florida maintains educational pricing agreements with Dell, Lenovo and Apple. The Warrington College of Business has special pricing arrangements with Dell and IBM for notebook purchases that meet or exceed Warrington standards.

Online BSBA students may contact the TAC for help with software and/or hardware problems. All other undergraduate students should contact the UF Computing Help Desk. All undergraduate students may get help with video lectures by filling out the online problem report form.

Video Lectures
Using the Mediasite platform, the College is able to produce high-quality video and content streams. This unique service allows viewers to see the presenter and his or her computer content simultaneously. It’s features make it ideal for online lectures or visual-heavy presentations.

Those features include Thumbnail slide indexing, Searchability, and Multi-speed playback.

Test Video:

Please contact the TAC for assistance with software, hardware configuration, user accounts, Internet and network access.

Video Lectures
Due to current incompatibility with iTunes and UF security protocol all video lectures will be downloaded with the UF VPN client connected and accessing the Video file share. The instructions for installing the UF VPN and path for the Video file share are listed below. Please contact the TAC for assistance using these instructions:

Student Printing Resources
All Warrington College of Business graduate students are granted access to the study area laser printers (color and black/white). Charges for printing will be applied to each student’s UF financial account. Please read the Printing Services Overview for more details. Students who have difficulty printing to the study area printers should contact the TAC for assistance.

The College has designated study/work areas for graduate students: Hough Hall 230 and 330 for MBA students, the Heavener hall common areas and study rooms for all non-MBA masters students, and Gerson 114 for Accounting students.

Each room has wireless internet access and high-quality laser printers.

Access to all study areas is via your GatorOne card. Students whose GatorOne cards will not open these doors should contact the TAC for assistance.

Here are some links to Canvas E-learning tips and troubleshooting:

E-Learning Quick Start Guide

E-Learning FAQ’s

E-Learning Resources

January

  • 1st & 2nd: closed, New Year’s Day
  • 16th: closed, Martin Luther King

February

  • 11th – 12th: 8am to 6pm, no classes

March

  • 4th – 5th: 8am to 6pm, no classes
  • 13th – 17th: 8am to 6pm, Spring Break
  • 18th – 19th: 8am to 6pm, no classes

April

  • 8th – 9th: 8am to 6pm, no classes
  • 29th – 30th: 8am to 6pm, no classes

May

  • 8th – 12th: 8am to 6pm, Summer Break
  • 20th – 21st: 8am to 6pm, no classes
  • 27th – 28th: 8am to 6pm, no classes
  • 29th: closed, Memorial Day

June

  • 10th – 11th: 8am to 6pm, no classes
  • 17th – 18th: 8am to 6pm, no classes
  • 26th – 30th: 8am to 6pm, no classes, Summer B Break

July

  • 1st – 2nd: 8am to 6pm, no classes
  • 4th: closed, Independence Day
  • 22nd – 23rd: 8am to 6pm, no classes

August

  • 12th – 13th: 8am to 6pm, no classes
  • 14th – 18th: 8am to 6pm, no classes, Summer/Fall Break

September

  • 2nd – 3rd: 8am to 6pm, no classes
  • 4th: closed, Labor Day
  • 16th – 17th: 8am to 6pm, no classes

October

  • 6th: closed, Homecoming (TBD)
  • 14th – 15th: 8am to 6pm, no classes
  • 21st – 22nd: 8am to 6pm, no classes

November

  • 4th – 5th: 8am to 6pm, no classes
  • 10th: closed, Veterans Day
  • 11th – 12th: 8am to 6pm, no classes
  • 22nd – 26th: closed, Thanksgiving

December

  • 2nd – 3rd: 8am to 6pm, no classes
  • 16th – 17th: 8am to 6pm, no classes
  • 23rd – 25th: closed, Christmas
  • 26th – 29th: phone support only from 8:30am to 4:30pm
  • 30th: closed

January 2024

  • 1st: closed, New Year’s Day
  • 2nd: closed