February 14, 2022

Critical Steps for Change Management

Retail You - Walgreens

This week Retail You! welcomed guest speakers Kevin Hinton and Destiny McMahon from Walgreens. They spoke with students about the importance of companies embracing and adapting to the changes in their external and internal environments. They elaborated on how a company can change quickly and the tools needed to adapt to change. Destiny explained the change curve, the different steps and emotions that occur at each stage of the curve and how to overcome the emotions that come with change. Kevin finished the presentation by speaking on organizational and personal feedback and how intent, respect, and emotions need to be taken into consideration when giving and receiving feedback. The presentation had students thinking critically about possible work scenarios and getting creative with how to satisfy a customer’s changing needs.