Benchmarking Infrastructure Operations

A Training Course for Experienced Utility Professionals

Benchmarking Infrastructure Operations Training group including PURC members

Save the date for August 2019. Applications available March 2019.

How can utilities be benchmarked for efficiency? Which types of comparisons are valid and which are invalid, possibly leading to significant errors? This advanced infrastructure course answers these questions and more, as participants (experienced utility professionals) analyze the benefits, best practices, and pitfalls of benchmarking utilities. Join us!

Upon completion, you will be able to:

  • Understand why benchmarking is essential for improving the performance of infrastructure organizations
  • Analyze the implications of partial, limited, or incorrect information
  • Assess how information on trends in key performance indictors helps decision-makers
  • Understand how model specification and data outliers affect performance comparisons
  • Identify the strengths and limitations of alternative quantitative methodologies and how to communicate results

Course Fee is US $3,900.

The fee includes:

  • Program tuition
  • Reading and classroom material on Kindle Fire tablet
  • Hotel accommodations for five (5) nights (arrival Sunday, departure Friday)
  • Monday – Thursday: breakfast, refreshment breaks, lunch
  • Welcome Reception, Sunday
  • Closing Awards Dinner, Thursday

The course will be hosted on campus at the University of Florida – Warrington College of Business. Participants will be housed at a hotel adjacent to campus and participants will be able to easily walk over to the training facility.

Please note that participants are on their own for dinner each night, with the exception of a Welcome Reception Sunday evening and a Closing Awards Dinner Thursday night. There are a number of dining options within safe walking distance of the hotel.

If you’re interested in attending both the Benchmarking Infrastructure Operations course and the Energy Pricing course, the fee is USD $8,600. Combined course fee includes:

  • Program tuition
  • Reading and classroom material for both courses on one Kindle Fire tablet
  • Hotel accommodations for twelve (12) nights (arrival Sunday, departure second Friday)
  • 1st Week Monday – Friday: breakfast, refreshment breaks, lunch
  • 2nd Week Monday – Thursday: breakfast, refreshment breaks, lunch
  • Welcome Reception both Sundays
  • Closing Awards Dinner, 1st Friday and 2nd Thursday