Benchmarking Infrastructure Operations

A training course for experienced utility professionals

How can utilities be benchmarked for efficiency? Which types of comparisons are valid and which are invalid, possibly leading to significant errors? This advanced infrastructure course answers these questions and more, as participants (experienced utility professionals) analyze the benefits, best practices, and pitfalls of benchmarking utilities.

Upon completion, you will be able to:

• Understand why benchmarking is essential for improving the performance of infrastructure organizations
• Analyze the implications of partial, limited, or incorrect information
• Assess how information on trends in key performance indictors helps decision-makers
• Understand how model specification and data outliers affect performance comparisons
• Identify the strengths and limitations of alternative quantitative methodologies and how to communicate results

The course will be hosted at the University of Florida – Warrington College of Business. Participants will be housed at a hotel adjacent to campus and participants will be able to easily walk over to the training facility.

Please note that participants are on their own for dinner each night, with the exception of a social dinner Wednesday night. There are a number of dining options within safe walking distance of the hotel.

Course fee

The $4,795 fee includes:

• Program tuition
• Reading and classroom material
• Hotel accommodations for five (5) nights (arrival Sunday, August 3 and checkout Friday, August 8)
• Monday – Thursday: breakfast, refreshment breaks, lunch
• One (1) Dinner

Apply to the Benchmarking Infrastructure Operations course now

Course calendar

If you’re interested in attending both the Benchmarking Infrastructure Operations course and the Energy & Water Pricing course a discounted fee is offered.

Course fee for both courses is $9995 USD (savings of $595).

The fee includes:

• Program tuition
• Reading and classroom material for both courses
• Hotel accommodations for twelve (12) nights (arrival Sunday, July 27 and checkout Friday, August 8)
• 1st Week Monday – Friday: breakfast, refreshment breaks, lunch
• 2nd Week Monday – Thursday: breakfast, refreshment breaks, lunch
• Two (2) Dinners

Questions?

Contact the course administrator via email.