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Anuj Kumar

William R. Hough Faculty Fellow
Associate Professor

University of Florida
Warrington College of Business
Information Systems and Operations Management Department
Stuzin Hall 337

Email | Homepage

Education

  • PhD - Carnegie Mellon University, 2011
  • MBA - Public Policy, Indian Institute of Management, 2006
  • MTech - Thermal Engineering, Indian Institute of Technology, 1992
  • BE - Mechanical Engineering, Indian Institute of Technology Roorkee (formerly University of Roorkee), 1990

Research Areas

  • Information Technology Enabled Multi-Channel Service Operations
  • Business Value of Information Technology
  • Digital Goods Markets

Remedying Education with Personalized Learning: Evidence from Randomized Field Experiment in India
Journal: Information Systems Research
Year: Unknown
Authors: Anuj Kumar, Amit Mehra


Impact of iPhone exclusivity on smartphone demand
Journal: Journal of Operations Management
Year: Unknown
Authors: Daegon Cho, Rahul Telang, Anuj Kumar


Measuring the Value of Recommendation Links on Product Demand
Journal: Information Systems Research
Accepted Year: 2018
Authors: Anuj Kumar, Kartik Hosanagar


Why do Stores Drive Online Sales? Evidence of Underlying Mechanisms from a Multi-channel Retailer
Journal: Information Systems Research
Accepted Year: 2018
Authors: Anuj Kumar, Amit Mehra, Subodha Kumar


An Information Stock Model of Customer Behavior in Multichannel Customer Support Services
Journal: Manufacturing and Service Operations Management
Accepted Year: 2015
Authors: Kinshuk Jerath, Anuj Kumar, Serguei Netessine


Demand Effects of Joint Product Advertising in Online Product Videos
Journal: Management Science
Accepted Year: 2014
Authors: Anuj Kumar, T Yinliang


Information Discovery and the Long Tail of Motion Picture Content
Journal: MIS Quarterly
Accepted Year: 2014
Authors: Anuj Kumar, Rahul Telang, Michael Smith


Does Web Reduce Customer Service Cost? Empirical Evidence from a Call Center
Journal: Information Systems Research
Accepted Year: 2012
Authors: Anuj Kumar, Rahul Telang


Product Customization and Customer Service Cost: An Empirical Analysis
Journal: Manufacturing and Service Operations Management
Accepted Year: 2011
Authors: Anuj Kumar, Rahul Telang