Shu He

Dr. Shu He's research is focused on the economics of information systems (IS), particularly on the impact of emerging technologies on firms and society using econometric analysis, machine learning techniques, and randomized field experiment tools. Her current research interests revolve around digital platforms, social media, and the societal implications of IT. Her research has been published in prestigious academic journals such as Information Systems Research (ISR), MIS Quarterly (MISQ), and Production and Operations Management (POM). She has been the recipient of research grants from the National Science Foundation Award on Secure & Trustworthy Cyberspace and the NET Institute. Additionally, she received the ISS Sandra A. Slaughter Early Career Award in 2024 and ISS Gordon B. Davis Young Scholar Award in 2022.

Dr. He serves as a member of the ISR Editorial Review Board since 2023 and was granted with the Best Editorial Review Board Member Award in 2023.  She is also a senior editor for the POM and an associate editor for Decision Sciences Journal. She has also been a reviewer for top-tier peer-review journals and leading academic conferences in her field. Her contributions as a reviewer were recognized with the Best Reviewer Award at ISR in 2020 and the Distinguished Service Awards at Management Science in 2023 and 2024. Furthermore, she served as a cluster chair and associate editor at Informs Annual Meeting and International Conference of Information Systems (ICIS). She also held the positions of president and treasurer of the INFORMS e-Business cluster in 2022 and 2021, respectively.

Before joining the Warrington College of Business, Dr. He was an Assistant Professor in the Department of Operations Management and Information Systems at the School of Business, University of Connecticut. She earned her Ph.D. from the University of Texas at Austin.

• How Search Technology Breeds Illegal Transactions: Empirical Evidence from the Darknet
  Status: Accepted
  Journal: Management Science
  Accepted Year: 2025
  Authors: Ying Lu, Dandan Qiao, Shu He, Bernard Tan
• Platform-Loophole Exploitation, Recovery Measures, and User Engagement: A Quasi-Natural Experiment in Online Gaming
  Status: Accepted
  Journal: Information Systems Research
  Accepted Year: 2023
  Authors: Jianqing Chen, Shu He, Xue Yang
• Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service
  Status: Accepted
  Journal: Production and Operations Management
  Accepted Year: 2023
  Authors: Shu He, Shun-Yang Lee, Huaxia Rui
• Shedding Light on the Dark: Would Police Arrests Exert a Deterrence Effect on Darknet Transactions
  Status: Accepted
  Journal: Information Systems Research
  Accepted Year: 2023
  Authors: Jason Chan, Shu He, Dandan Qiao, Andrew Whinston
• Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior
  Status: Published
  Journal: Production and Operations Management
  Published Year: 2022
  Authors: Sulin Ba, Shu He, Shun-Yang Lee
• Surge Pricing and Short-Term Wage Elasticity of Labor Supply in Real-Time Ridesharing Markets
  Status: Published
  Journal: MIS Quarterly
  Published Year: 2022
  Authors: Shu He, Liangfei Qiu, Xusen Cheng
• Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach
  Status: Published
  Journal: MIS Quarterly
  Published Year: 2020
  Authors: Donghyuk Shin, Shu He, Gene Moo Lee, Andrew Whinston, Suleyman Cetintas, Kuang-Chih Lee
• Impact of Platform Owner’s Entry on Third-Party Stores
  Status: Published
  Journal: Information Systems Research
  Published Year: 2020
  Authors: Shu He, Jing Peng, Jianbin Li, Liping Xu
• Is User-Generated Content Always Helpful? Examining the Effects of Online Forum Browsing on Consumers' Travel Purchase Decisions
  Status: Published
  Journal: Decision Support Systems
  Published Year: 2020
  Authors: Xianghua Lu, Shu He, Shaohua Lian, Sulin Ba, Junjie Wu
• Towards an Efficient Matching for Mobile App Cross Promotions
  Status: Published
  Journal: Information Systems Research
  Published Year: 2020
  Authors: Gene Moo Lee, Shu He, Joowon Lee, Andrew Whinston
• Understanding Security Vulnerability Awareness, Firm Incentives, and Development in Pan-Asia
  Status: Published
  Journal: Journal of Management Information Systems
  Published Year: 2020
  Authors: Yunhui Zhuang, Yunsik Choi, Shu He, Alvin Chung Man Leung, Gene Moo Lee, Andrew Whinston
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