Anuj Kumar

Anuj Kumar

  • Walter J. Matherly Professor
  • Full Professor

Location

  • Warrington College of Business
  • Information Systems and Operations Management Department
  • Stuzin Hall 337

Dr. Anuj Kumar is a Full Professor of Information Systems at the Warrington College of Business, University of Florida. He earned his PhD in Information Systems Management from the Heinz College at Carnegie Mellon University. Prior to that, he completed a Master’s in Management from the Indian Institute of Management and holds both a Master’s in Thermal Engineering and a Bachelor’s in Mechanical Engineering from the Indian Institute of Technology in India.

Dr. Kumar’s research focuses on understanding how information technology influences human behavior and organizational outcomes. He has developed an AI-enabled platform called EPInc, designed to identify students’ knowledge gaps and connect them with peers who can assist in bridging those gaps. This platform has been implemented in many K-12 schools across several cities in India, benefiting thousands of students.

In addition to his work in education technology, Dr. Kumar has conducted extensive research on multichannel customer behavior in information systems-enabled environments, such as call centers and digital goods markets. He has also examined the economic value of algorithmic recommendation systems on digital platforms. His research has been published in top-tier journals, including Management Science, Information Systems Research, Manufacturing & Service Operations Management, and Management Information Systems Quarterly. Dr. Kumar’s contributions to the field have been recognized with several prestigious awards, such as the INFORMS ISS Sandra A. Slaughter Early Career Award.

Expertise and interest areas

  • Business Value of Information Technology
  • Digital Goods Markets
  • Information Technology Enabled Multi-Channel Service Operations

News

Courses taught

  • Advanced Business Systems Design and Development I (ISM6128)
  • Advanced Business Systems Design and Development II (ISM6129)
  • Seminar in Information Systems and Operations Management (QMB7933)
  • Special Topics in Information Systems and Operations Management (QMB6930)
  • Special Topics in Marketing (MAR6930)

Education

  • PhD, Carnegie Mellon University, 2011
  • MBA – Public Policy, Indian Institute of Management, 2006
  • MTech – Thermal Engineering, Indian Institute of Technology, 1992
  • BE – Mechanical Engineering, Indian Institute of Technology Roorkee (formerly University of Roorkee), 1990

PhD students advised

  • Xinyu Zang — 2021 — 2025
  • Zhechao Yang — 2021 — 2025
  • Maxim Terekhov — 2021 — 2023
  • Youhyun Lee — 2021 — 2023
  • Lucy Zhang — 2021 — 2022
  • Xiang Wan — 2021 — 2022

Professional service

  • Associate Editor, Information Systems Research — 2020 to Present
  • Book/Textbook Reviewer/Referee, Information Systems Research — 2011 to Present
  • Book/Textbook Reviewer/Referee, Management Information Systems Quarterly — 2011 to Present
  • Book/Textbook Reviewer/Referee, Management Science — 2011 to Present

Journal article publications

  • Bollywood Beats Boredom: Addressing Drivers’ Limited Attention with Movie-Themed Alerts
    • Status: Working Paper
    • Journal: Information Systems Research
    • Authors: Anuj Kumar, Tharanga Rajapakshe, Debjit Roy
  • Redesigning Stores After COVID: Using Machine Learning to Determine Store Assortment
    • Status: Working Paper
    • Authors: Ping Tang, Amit Mehra, Anuj Kumar, Rajiv Garg
  • When Product Recommendations Fall Short: The Heterogeneous Impact of Product Network Characteristics on Recommender System Performance
    • Status: Revision under 2nd Review
    • Journal: MIS Quarterly
    • Authors: Xiang Wan, Anuj Kumar, Haldun Aytug
  • Is inequality good for business?: Evidence from the rise of dollar stores in America
    • Status: Working Paper
    • Authors: Uttara Ananthakrishnan, Sharique Hasan, Anuj Kumar
  • Improving Skill Production with Peer-Induced Knowledge Diffusion in K-12 Schools
    • Status: Working Paper
    • Authors: Anuj Kumar, Anurag Garg
  • Educational inclusion and behavioral spillovers at home
    • Status: Working Paper
    • Authors: Samina Bano, Sharique Hasan, Amod Kumar, Anuj Kumar
  • Who captures the value from organizational ratings?: Evidence from public schools.
    • Status: Accepted
    • Journal: Strategy Science
    • Accepted Year: 2024
    • Authors: Sharique Hasan, Anuj Kumar
  • How Do Product Recommendations Help Consumers Search Products? Evidence from a Field Experiment
    • Status: Published
    • Journal: Management Science
    • Published Year: 2023
    • Authors: Xiang Wan, Anuj Kumar, Xitong Li
  • Retargeted versus Generic Product Recommendations: When is it Valuable to Present Retargeted Recommendations?
    • Status: Published
    • Journal: Information Systems Research
    • Published Year: 2023
    • Authors: Xiang Wan, Anuj Kumar, Xitong Li
  • Gentrification and Racial Distrust in Communities: Evidence from 911 Calls
    • Status: Accepted
    • Journal: Management Science
    • Accepted Year: 2023
    • Authors: Uttara Ananthakrishnan, Sharique Hasan, Anuj Kumar
  • Estimating Heterogeneous Treatment Effect in Product Recommendations
    • Status: Working Paper
    • Authors: Xiang Wan, Anuj Kumar, Haldun Aytug