Amy Pan
- William R. Hough MBA Faculty Fellow
- Associate Professor
Location
- Warrington College of Business
- Information Systems and Operations Management Department
- MS Marketing Program
- Stuzin Hall 329
Xiajun Amy Pan is a tenured Associate Professor of Information Systems and Operations Management at the Warrington College of Business, University of Florida, and a member of the National Science Foundation (NSF) Center for Big Learning. She holds a Ph.D. in Supply Chain and Operations Management from McCombs School of Business, the University of Texas at Austin. She also holds a M.Eng. from National University of Singapore and a B.Eng. from Xi’an Jiaotong University, China.
Dr. Pan’s research interests include supply chain management, retail operations management, business analytics, and operations-marketing/information interface. She has conducted consulting projects for a large transportation company and developed decision models, saving millions of dollars for the company. She also investigates big data analytics, particularly machine learning and deep reinforcement learning, in retail operations and healthcare. Dr. Pan has published papers in top journals such as Marketing Science, Manufacturing Service and Operations Management, Production and Operations Management. She won the Wickham Skinner Award for Best Paper Published in Production and Operations Management during 2012.
Dr. Pan has served as a co-chair for Production and Operations Management Society (POMS) – College of Supply Chain Management (SCM) 2020, 2021 Best Student Paper Competition, a co-chair for Supply Chain Analytics Track for POM 27th Annual Conference, the senior VP of meeting for Women in Operations Research and Management Science at INFORMS, the VP of meetings for SCM college at POMS, and the secretary of POMS Board. She is currently serving as an Associate Editor for POM journal.
News
There’s a reason Aldi’s meat is always so cheap | Amy Pan – Chowhound
Simple display changes in grocery stores could cut food waste while boosting profits – January 7, 2025 – New research from the University of Florida suggests that supermarkets could significantly reduce food waste while increasing their profits through smarter product display and pricing…
New research highlights how retailers can optimize online returns – June 5, 2023 – GAINESVILLE, Fla. – With the rise of online shopping, online returns have also grown. At least 30% of all products ordered online are returned, and…
Why wholesale selling persists, despite agency selling growth – January 4, 2023 – GAINESVILLE, Fla. – In 2021, e-commerce sales topped $870 billion in the United States, an increase of over 50% in just two years. As Americans…
Why retailers sell generic brand items, despite low sales – March 16, 2022 – GAINESVILLE, Fla. – Search ‘women’s tops’ on Amazon, and the online retail giant will yield more than 100,000 results. Some of the brands will likely…
Courses taught
- Management (MAN5501)
- Managerial Quantitative Analysis I (QMB6755)
- Seminar in Information Systems and Operations Management (QMB7933)
- Statistical Analysis for Managerial Decisions I (QMB6358)
Education
- PhD, University of Texas at Austin, 2009
PhD students advised
- Guangzhi Chen — 2022 — 2025
- Na Zhang — 2024 — 2025
- Zhechao Yang — 2024 — 2025
- Honggang Hu — 2017 — 2022
Professional service
- Associate Editor, Service Science — 2024 to Present
- Book/Textbook Reviewer/Referee, Decision Sciences — 2015 to Present
- Book/Textbook Reviewer/Referee, Information System Research — 2021 to Present
- Book/Textbook Reviewer/Referee, Interface — 2016 to Present
- Book/Textbook Reviewer/Referee, Management Science — 2015 to Present
- Book/Textbook Reviewer/Referee, Manufacturing Service and Operations Management — 2016 to Present
- Book/Textbook Reviewer/Referee, Naval Research Logistics — 2020 to Present
- Book/Textbook Reviewer/Referee, Operations Research — 2013 to Present
- Book/Textbook Reviewer/Referee, Production and Operations Management — 2011 to Present
- Book/Textbook Reviewer/Referee, The International Journal of Management Science — 2016 to Present
- Committee Member, Executive committee for POMS — 2022 to Present
- Editorial Review Board Member, Decision Science — 2020 to Present
- Editorial Review Board Member, Decision Science — 2021 to Present
- Editorial Review Board Member, Production and Operations Management — 2020 to Present
- Mentor, INFORMS — 2022 to Present
- Mentor, POMS — 2023 to Present
- Senior Editor, POM journal — 2021 to Present
- Session Chair, INFORMS Conference — 2010 to Present
- Session Chair, Production and Operations Management Conference — 2010 to Present
- Committee Member, The Nagesh Murthy Emerging Economies Doctoral Dissertation Award (EEDSA) for Asia–Pacific region Committee — 2024 to 2025
- Committee Member, The Sushil K. Gupta Distinguished POMS Service Award Committee — 2024 to 2025
- Vice President, POMS — 2022 to 2025
- Committee Member, POMS board nomination committee — 2024
- Committee Member, INFORMS TutORials Series — 2023
- Panelist, INFORMS — 2023
- Committee Member, International Program Committee for POMS-China International Conference — 2021 to 2022
- Committee Member, POMS board members Nominating Committee — 2022
- Track Organizer, MSOM/SCM cluster for INFORMS — 2022
- Track Organizer, SCM track for POMS Conference — 2022
- Conference-Related, Consortium for Operational Excellence in Retailing (COER) by Harvard and Wharton Business school — 2020 to 2021
- Officer, Supply Chain Management College of POMS — 2018 to 2021
Journal article publications
- Channel Pricing: A Retail Pass-Through Perspective
- Status: Accepted
- Journal: Production and Operations Management
- Accepted Year: 2025
- Authors: Quan Zheng, Honggang Hu, Xiajun Pan
- Supplier Encroachment through Online Marketplaces
- Status: Accepted
- Journal: Production and Operations Management
- Accepted Year: 2025
- Authors: Hongseok Jang, Quan Zheng, Xiajun Pan
- Displaying and Discounting Perishables: Impact on Retail Profits and Waste
- Status: Accepted
- Journal: Management Science
- Accepted Year: 2024
- Authors: Zumbul Atan, Honhon Dorothee, Xiajun Pan
- Optimal Return Shipping Insurance Policy with Consumers’ Anticipated Regret
- Status: Published
- Journal: Production and Operations Management
- Published Year: 2023
- Authors: Yiming Li, Gang Li, Xiajun Pan
- Implications of Product Substitutability in a Common Retailer Channel
- Status: Published
- Journal: Production and Operations Management
- Published Year: 2022
- Authors: Quan Zheng, Honggang Hu, Xiajun Pan
- Agency or Wholesale? The Role of Retail Pass-Through
- Status: Published
- Journal: Management Science
- Published Year: 2022
- Authors: Honggang Hu, Quan Zheng, Xiajun Pan
- Store Brand Introduction and Multilateral Contracting
- Status: Published
- Journal: Manufacturing and Service Operations Management
- Published Year: 2022
- Authors: Quan Zheng, Hongseok Jang, Xiajun Pan
- Product Decoys: A Supply Chain Perspective
- Status: Published
- Journal: Production and Operations Management
- Published Year: 2021
- Authors: Quan Zheng, Xiajun Pan, Asoo Vakharia
- Common Retailer Channel Revisited: The Role of Supply Network Size
- Status: Published
- Journal: Production and Operations Management
- Published Year: 2020
- Authors: Quan Zheng, Xiajun Pan, Asoo Vakharia
- In-Out Algorithm for Assortment Planning under a Ranking-based Consumer Choice Model
- Status: Published
- Journal: Operations Research Letters
- Published Year: 2020
- Authors: Dorothee Honhon, Xiajun Pan, Sree Jonnalagedda
- Platform Pricing with Strategic Buyers: The Impact of Future Production Cost
- Status: Published
- Journal: Production and Operations Management
- Published Year: 2020
- Authors: Mei Lin, Xiajun Pan, Quan Zheng