Next Practices Live: Keeping Customers Connected on June 4, 2020

Ensuring broadband access during and after the pandemic: A conversation with Nneka Chiazor and Frans Vandendries Broadband has proven to be quite important for households and businesses during lockdowns. But making broadband financially viable for operators has proven to be difficult when customers cannot afford broadband. How are countries resolving this challenge? I interviewed Nneka [...]

Next Practices Live: ICT Working Group – Assessing the Impacts of Net Neutrality on May 28, 2020

Lessons from the pandemic are uncovering flaws in some regulatory thinking. Some claim that net neutrality regulations have led to poor network performance. Others think that such constraints on networks are more important than ever. What's the reality? We were excited to talk with two international experts on this topic. Dr. Roslyn Layton has written [...]

Next Practices Live: ICT Working Group – How will the Pandemic Change Telecoms Regulation on May 21, 2020

We spend a lot of time talking about how the pandemic affects customers and service providers. But what about regulation? Is the pandemic teaching us things? Is it permanently altering policies, roles and relationships? John Reid, the former CEO of Cable & Wireless (C&W), explored these issues in Next Practices Lives. John has about 30 [...]

Next Practices Live: ICT Working Group – Ensuring Telecom Services during the Pandemic on May 14, 2020

Telecom companies and governments around the world are working fast to ensure that people have services both during and after the pandemic. But that is proving difficult because revenues are down, demand is up, and costs are up. And governments are sometimes asking operators to do more even while under lockdown restrictions. How are operators [...]

Next Practices Live: ICT Working Group – post pandemic telecommunications on May 12, 2020

How is the COVID-19 crisis changing the shape of telecommunications? What will broadband look like on the other side of the pandemic? What are the strategic imperatives for network providers? For government officials? John Reid, the former CEO of Cable & Wireless, joined Next Practice Live to share his insights on these issues. John has [...]