IIRT Program
The Miller Center for Retailing Education and Research (CRER) partnership with the Indian Institute of Retail Training (IIRT)
IIRT is positioned to become the leading retail training institute in India through its collaboration with the Miller Retail Center, a global leader in retail education. The staff at the Miller Retail Center headed by Dr. Steven Kirn, the Center's Executive Education Director and Dr. Barton Weitz, Executive Director, Miller Retail Center have developed a comprehensive curriculum for three programs offered by IIRT.
Certificate for Leadership in Retail Sales
This is an 11 day program. The objective of the program is to prepare young students for entry level jobs as sales executives in the Indian retail industry. The program is designed to:
- Develop general knowledge about what a retailer does;
- Customer shopping behavior
- Develop skills and attitudes needed to work effectively as a store employee providing customer service and making sales;
- Build self-confidence, personal presentation and communication skills.
Certificate for Leadership in Retail Operations
This is a 3 month program including 4 weeks of paid internship. The objective of the program is to prepare young students for entry level jobs as sales and merchandising associates in the Indian retail industry. The program is designed to:
- Develop general knowledge about what a retailer does and decisions made and customer shopping behaviors.
- Develop skills and attitudes needed to work effectively as a store employee providing customer service, effective merchandise presentation, preventing inventory shrinkage, and making sales.
- Build self-confidence, personal presentation, and communication skills
Advanced Certificate for Leadership in Retail Management
This is a 5 month program including 6 weeks of internship. The objective of the program is to prepare college graduates for entry level management jobs in the Indian retail industry. This program is designed to:
- Develop knowledge about general business management and unique aspects of the retail environment.
- Practical skills needed to effectively manage a profitable retail operation.
- Build personal and team leadership capability.

