Dudziak-McClintock
Business Technology Center
The Dudziak-McClintock Business Technology Center provides computer support to Warrington College of Business Administration faculty, staff & graduate students. Services include software installation, hardware configuration and resolving computer, printer, internet or network access problems. We also provide recommendations for computer purchases or upgrades.
CBAHelp
The College's online help system is the most efficient way to get help with any information technology issue...software, computer equipment, viruses, training, etc. CBAHelp requests are monitored by the technical staff many times per day and routed to the designated departmental support person. Please note the service priority levels for requests.
- Immediate: Emergency help is needed, e.g. in a classroom. Call 273-0248
- Priority: Help within 4 hours. Submit a CBAHelp request; select "Priority"
- Normal: Help by next business day. Submit a CBAHelp request; select "Normal"
Your Technicians
A technician has been assigned to manage support requests for each department. You will find yours in the list below.
-
Tom Parker
Director - User Support & Technical Services
352.273.1612
Email (tom.parker at warrington.ufl.edu) -
Bill Wooden
DMBTC Sys Admin
352.273.1617
Email (bill.wooden at warrington.ufl.edu)
Blue Team: Departments - ECO, FIRE, ISOM, MAIB-MSM, MKT, PURC, Retail, SB
-
Eric Hanna
Support Team Lead
352.273.1623
Email (eric.hanna at warrington.ufl.edu) -
George Terre
352.273.1985
Email (george.terre at warrington.ufl.edu)
Orange Team: Department – CMC, Dean, FSOA, ITSP, MBA, MGT
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Thomas Delaney
352.273.1613
Email (thomas.delaney at warrington.ufl.edu) -
Eric Fenimore
352.273.1622
Email (eric.fenimore at warrington.ufl.edu)
Equipment Check-out
Laptop Computers, Videoconference System, Projector to use with Laptops or PCs, Document Camera, Please make reservation through the CBAHelp Request.
Hardware Purchasing Recommendations
The DMBTC offers recommendations on hardware purchases such as printers and laptops. We can help you to determine your needs and provide a suggestion that suits those needs.
Weekend Support
The TAC will have one support person available Saturdays & Sundays from 7am-9pm, excluding reasonable breaks for lunch and dinner.
- Network failures
- Supporting classrooms that are in-use
- Support for working professional students
- Other support duties
Weekend TAC Support will be available to assist all working professional program on Saturday and Sunday to ensure that there are no technology issues in the classroom. Request support by submitting a CBAHelp to request technical support.
Technology Assistance Center (TAC)
The Technology Assistance Center (TAC) provides class website and video lecture support to Warrington College of Business Administration students.
Graduate business students may contact the TAC for assistance with software, hardware, user accounts, internet or network access.
