Retail Smarter 2017

Agenda

Thursday, June 8th

*See Friday, June 9th schedule

7:15 – 7:55 A.M.

Registration & Breakfast - Palm Court Foyer – Sponsored by Caleres

8:00 – 8:15 A.M.

WELCOME PRESENTATIONS

S. Selcuk Erenguc, George W. and Lisa O. Etheridge, Jr. Professor, Sr. Associate Dean and Director, Hough Graduate School of Business
Betsy Goodman, Executive Director, Miller Retail Center

8:15 – 9:15 A.M.

Andy Moser, Co-Founder, Managing Partner and Chief Executive Officer of Scargo Hill Capital
"New" Retail is Flourishing - That's Right, Flourishing!

What is "New Retail" and what happened to retail of old? How do we finance and capitalize New Retail? What are the considerations, critical success factors in obtaining the necessary working capital to flourish and grow? When did things all begin to change and what went wrong? What happened to the basic fundamentals and was poor execution to blame? Where do we go now? Are today's headlines really telling us anything new?

9:15 – 10:15 A.M.

Jennifer Hipskind, SVP, Group President, Southern Stores Division, JCPenney
A Leaders role; bringing company strategy to life through engaged associates

Implementation of any new strategy or initiative is an art, and in retail, success is ultimately determined by the consumer with her wallet. Join Jennifer Hipskind as she discusses a leader's role in influencing and leveraging a team to foster life into initiatives and set the tone to gain customer buy-in.

10:15 – 10:30 A.M.

BREAK

10:35 – 11:25 A.M.

  • SESSION 1 (Royal 1B)

    Kristen Vargas, Regional Vice President, Pharmacy and Retail Operations, Walgreens
    Magdalena Wyko, Director of Talent Acquisition & Development, Beall's
    Heather Graham, Store Manager, Walgreens
    Morgan Ginn, University of Florida Student

    Two Perspectives: The Power of Internships

    Most universities and company leaders agree that formal internship programs provide significant benefit to both the student and the employer. For students, it is a way to get to know the company culture, add valuable work experience and give the student a perspective whether the industry/job is something they can sign up for long term. Companies want to attract and retain the best of the best and intern programs are a natural way to make it happen. This panel discussion will explore internships from both perspectives; student and employer. What makes a great internship beneficial for everyone?

  • SESSION 2 (Royal 2B)

    Samantha Padgett, Vice President & General Counsel, Florida Retail Federation

    From the (State) Capitol to Main Street

    All eyes may be on Washington, but what's happening in Tallahassee is having just as much of an impact on how retailers do business in Florida. From politics, legislation, regulation, and intervention, learn more about how the executive, legislative and judicial branches of state government are shaping Florida's retail industry.

  • SESSION 3 (Royal 3B)

    Eric White, Account Executive at Johnson Controls, Tyco Retail Solutions

    Terrorism & Retail

    Terrorism is a global concern. How should retailers think about their role in keeping their customers, employees and facilities safe as well as contributing to the law enforcement and national safety interests.

  • SESSION 4 (Lassing/Miller)

    Mellisa Liegl, Sr. Director- Human Resources, Southern Stores Division, JCPenney

    Pivotal Moments That Shape Who You Are How You Define Your Brand

    Overview: Join Mellisa Liegl for a thought provoking session centered around exploration of pivotal moments in her career that have altered the trajectory of a planned career path and aided in the evolution of Liegl's personal brand statement. Mellisa will offer insight on how you can initiate your "brand" in preparation of entering the professional workforce.

11:30 A.M. - 1:00 P.M.

LUNCH - Sponsored by Tyco Retail Solutions, Bridgestone Retail Operations, Charles & Alice, Florida Retail Federation, Saratoga Chips, and YMA

Florida Retail Federation awards the Retailer of the Year Awards

1:15 - 2:30 P.M.

PANEL DISCUSSION

MODERATED BY: James Lewis, Founder and CEO, Enhanced Retail Solutions LLC
PANEL:
Debbie Harvey, President and COO at Ron Jon Surf Shop
Dave Massey, Senior Vice President and Chief Information Officer, Beall's Inc.
Timothy Brightman, District Manager, Walgreens
Jim Peters, District Merchandise Manager, JCPenney
Brick & Mortar: The Survival Guide

The retail environment is being impacted on multiple fronts such as online shopping –especially Amazon, technology, social media, and changing consumer behavior. Traditional brick & mortar retailers are adapting in different ways and to different levels of success. A diverse panel will provide varying viewpoints, tips and strategies on how they not only intend to survive but thrive in the environment.

2:30 - 3:30 P.M.

Marlin Hutchens, Chief Global Officer, SMI Corporation
Ray Newkirk, CEO, SMI Corporation
Balancing Business Transition
  • The reason that transition is necessary.
  • How to keep your business balanced while going through transition.
  • Introducing a new paradigm for training and problem solving to assist in transition.

3:30 - 3:55 P.M.

BREAK - Sponsored by Bridgestone Retail Operations

4:00 – 4:50 PA.M.

  • SESSION 1 (Royal 1B)

    Kristen Vargas, Regional Vice President, Pharmacy and Retail Operations, Walgreens
    Magdalena Wyko, Director of Talent Acquisition & Development, Beall's
    Nicole Williams, Director of Pharmacy and Retail Operations, Walgreens
    Samantha Reitz, University of Florida Student

    Two Perspectives: The Power of Internships

    Most universities and company leaders agree that formal internship programs provide significant benefit to both the student and the employer. For students, it is a way to get to know the company culture, add valuable work experience and give the student a perspective whether the industry/job is something they can sign up for long term. Companies want to attract and retain the best of the best and intern programs are a natural way to make it happen. This panel discussion will explore internships from both perspectives; student and employer. What makes a great internship beneficial for everyone?

  • SESSION 2 (Royal 2B)

    Samantha Padgett, Vice President & General Counsel, Florida Retail Federation

    From the (State) Capitol to Main Street

    All eyes may be on Washington, but what's happening in Tallahassee is having just as much of an impact on how retailers do business in Florida. From politics, legislation, regulation, and intervention, learn more about how the executive, legislative and judicial branches of state government are shaping Florida's retail industry.

  • SESSION 3 (Royal 3B)

    Eric White, Account Executive at Johnson Controls, Tyco Retail Solutions

    Terrorism & Retail

    Terrorism is a global concern. How should retailers think about their role in keeping their customers, employees and facilities safe as well as contributing to the law enforcement and national safety interests.

  • SESSION 4 (Lassing/Miller)

    Rebecca Rinella, Regional HR Sr. Manager, Stores Division, JCPenney

    Pivotal Moments That Shape Who You Are How You Define Your Brand

    Overview: Join Rebecca Rinella for a thought provoking session centered around exploration of pivotal moments in her career that have altered the trajectory of a planned career path and aided in the evolution of her personal brand statement. Rebecca will offer insight on how you can initiate your "brand" in preparation of entering the professional workforce.

5:00 – 6:30 P.M.

RETAIL RECEPTION - Sponsored by Enhanced Retail Solutions

Friday, June 9th

*See Thursday, June 8th schedule

7:15 – 7:55 A.M.

BREAKFAST - Sponsored by Walgreens

8:00 – 9:00 A.M.

Kohl Crecelius, Co-founder and CEO, Krochet Kids intl.
Humanizing the Apparel Industry. Reinventing the Customer Experience."

Learn from social entrepreneur Kohl Crecelius as he speaks on the power of transparency in building consumer trust and reimagining the customer experience in a new age of retail.

9:00 – 10:00 A.M.

Jill Erickson Chief Revenue Officer, Shiftgig
The State of the Gig Economy: A Retail Perspective

As people desire to work differently with more choice and flexibility, businesses need to think about their hourly labor needs from a different perspective. In this session, Jill Erickson, CRO of Shiftgig, will take you on a journey through the evolution of the gig-economy with a specific emphasis on the most recent trends, an overview of the Shiftgig for Business app, and how this still relatively new way to work benefits businesses.

10:00 – 10:30 A.M.

BREAK

10:30 A.M. – 11:45 A.M.

PANEL DISCUSSION

Read Hayes, Research Scientist, University of Florida, Director, Loss Prevention Research Council
Sell More, Lose Less: Leveraging Your LP/AP Team Across the Enterprise

More US retailers are using their loss prevention/asset protection teams to compete by making stores safer, and their supply chains, data, and key merchandise more secure. Hear specific ways LP leaders support the total retail enterprise.