Retail Smarter 2014 Conference

Agenda

June 19 & 20

Thursday, June 19th

7:00 – 8:00 A.M. REGISTRATION

BREAKFAST
WELCOME BAGS – Sponsored by Brown Shoe Company
AUDIO VISUAL – Sponsored by Adam Faldetta Production Consulting, Firestone Complete Auto Care

8:00 – 8:30 WELCOME PRESENTATIONS

DR. JOHN KRAFT, Dean & Professor, University of Florida, Warrington College of Business Administration

BETSY A. TROBAUGH, jcp Director, David F. Miller Center for Retailing Education and Research

STEVEN KIRN, Executive Director, David F. Miller Center for Retailing Education and Research

8:30 – 9:30

JULIA ARNETTE
Vice President, Security Services, IBM

9:30 – 10:30

Ed CRENSHAW
Chief Executive Officer, Publix Super Markets, Inc.

10:30 – 11:00

REFRESHMENT BREAK

11:05 – 12:00

CONCURRENT SESSIONS

  • SESSION 1

    Bayhill 30
    BIG DATA: FINDING THE NEEDLE IN THE HAYSTACK

    James Lewis, CEO,
    Enhanced Retail Solutions LLC

  • SESSION 2

    Bayhill 29
    CUSTOMER EXPERIENCE VERSUS ENGAGEMENT IN TODAY'S CHANGING RETAIL ENVIRONMENT

    Christian Lindvall, Director, Retail Partnerships, Achieve Global

  • SESSION 3

    Bayhill 21
    THE IMPACT OF THE INTERNET ON RETAIL AND RETAIL REAL ESTATE

    Gary M. Ralston, CCIM, SIOR, CPM, CRE, CLS, CDP, CRX Coldwell Banker
    Commercial Saunders Ralston Dantzler Realty

  • SESSION 4

    Bayhill 18
    ACHIEVING THE ULTIMATE CUSTOMER EXPERIENCE (PANEL)

    Mindy Gulledge, Vice President of Retail Sales, Headway Workforce Solutions
    Debbie Brown, Executive Vice President and Chief Customer Officer, Headway Workforce Solutions
    Art Suriano, Chief Executive Officer, The TSi Company
    Bob Swan, Senior Vice President of Human Resources, Susser Holdings (Strips LLC)

  • SESSION 5

    Regency Ballroom
    RETAIL INDUSTRY & SOCIAL MEDIA: HIGHLIGHTS FROM 2013

    Ginny Lawrimore, Social Media Manager, Warrington College of Business Administration

12:00 - 1:30 LUNCH

Sponsored by Dick's Sporting Goods, Enhanced Retail Solutions, Hess Corporation, YMA, JCPenney,
Florida Retailer of the Year Award for Leadership (ROYAL) Luncheon, a program sponsored by the Florida Retail Federation

1:45 - 2:45

Ariel Acosta-Rubio, Founder and CEO, CHURROMANIA

2:45 - 3:45

Kevin Moffitt, Vice President, e-Commerce Program Management, Office Depot

3:45 - 4:05

REFRESHMENT BREAK – Sponsored by Tires Plus Total Car Care

4:10 – 5:10

CONCURRENT SESSIONS

  • SESSION 1

    Bayhill 30
    OMNI-CHANNEL RETAILING AND THE REINVENTION OF THE SUPPLY CHAIN

    Steve Kirn, Executive Director, David F. Miller Center for Retailing Education and Research

  • SESSION 2

    Bayhill 29
    COMMUNITY DEVELOPMENT

    John Crossman CCIM, President, Crossman & Company

  • SESSION 3

    Bayhill 18
    MILLENNIALS; HOW IS RETAIL RESPONDING TO THE CHANGES IN CONSUMER BEHAVIOR

    Don Unser, Group President, Cross Practices, NPD

  • SESSION 4

    Regency Ballroome
    WHO ARE ALL THESE POLITICIANS AND BUREAUCRATS AND WHY DO RETAILERS CARE?

    Randy Miller, Executive Vice President, Florida Retail Federation

5:15 – 6:45

COCKTAIL RECEPTION

Friday, June 20th

7:30 – 8:30 A.M. REGISTRATION

BREAKFAST - Sponsored by Walgreens

8:30 – 9:30

DAVID OBER, Ph.D, President, Global Outlet Management

9:30 – 10:30

HARRIS ROSEN, President and Chief Operating Officer, ROSEN HOTELS & RESORTS, INC

10:30 – 11:00

REFRESHMENT BREAK

11:00 – 12:00

KRISTI TAYLOR, Founder & CEO, MonkeyWish