Business Plan Resource Support

Section VII: Operations Plan

The operations section outlines how you will run your business and deliver value to your customers. Operations is defined as the processes that deliver your products/services to a customer or user and can include the production process for delivering your service to a given customer, manufacturing process if you are a manufacturer, transportation, logistics, travel, printing, consulting, and after-sales service. It also includes such factors as plant location, the type of facilities needed, space requirements, internal processes, capital equipment requirements, and labor force (both full- and part-time) requirements. (Nuts & Bolts of Great Business Plans)


There are numerous books in the University of Florida Business Library to assist you with your own venture.


In addition, searching the Oklahoma State University Library databases using keywords “marketing AND strategy” or “advertising campaigns” may give you some insight as you prepare this section. To narrow your results add your concept or product in an empty search box:

Internet Resources

Register of American Manufacturers
The Thomas Register is a robust directory of American manufacturers. It is useful for identifying contract manufacturers in a wide range of industries. The site also includes a large number of operations related guides and white papers.


College Info

Warrington College of Business
BRY 100
PO Box 117150
Gainesville, FL 32611-7150
Phone: 352.392.2397
Fax: 352.392.2086

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